June 21st, 2007

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900 numbers to celebrate the 20th anniversary

At just over a decade, the number 900 service has changed considerably from like a simple voting mechanism to information and entertainment, and finally to the powerful interactive marketing tool it is today.

In fact, the first use of information over the phone began long before the introduction of 900 service. New Jersey Bell in 1927, and New York Telephone, in 1928, has created a time registered day service to ease the burden of applications entered its operators. These services were the first nation of 976 numbers.

A benefit further that the service was that operators of the day was to prevent the proposals constantly listened to the men interested. Years later, in the 1950s, developed technology has been registered, and telephone companies added weather, horoscopes, sports and information off the track from Paris to their customers.

AT & T first been invited to develop the 900 number for use by television networks as a way of carrying out snapshot surveys of viewers on current issues. ABC Nightline 900 the number first used during the 1980 presidential debate, when viewers respondents what they thought who had won the Reagan-Carter debate.

Cost of the call was 50 cents. Calls have been made both love your stuck in the country. By the numbers of 469412-227017, viewers chose California, and both a new presidency and phone concept has been launched.

As a parody, these Zanies Saturday Night Live have tried their own version of the 900 ballot voting technology. Viewers were invited to vote or not to call Eddie Murphy or Larry should leave boiled lobster live and give value prices.

In a close vote, Larry has been forgiven but still boiled Murphy. So much for democracy. And good for our nation cash that many votes on the fate of Larry on the fate of Jimmy and Ronald few months earlier. Well, it's the show.

Despite these high level programs, 900 industry was limited to only 44 programs simultaneously. Therefore, the service has been used sporadically to vote and providing various non-interactive (where the same message is heard by all callers) of information.

In 1981, during the sales process AT & T, the Department of Justice has ruled that the Bell operating companies could not provide information by phone.

This decision has opened the door to companies and entrepreneurs to enter the pay per call for businesses, providing informational messages, phone companies, meanwhile, continued to provide the network, transport, billing and collections that are common to the industry today.

The role of information has emerged this year when NASA AT & T requested an 900 number to allow journalists and fans of space to listen to conversations between astronauts and mission control on ferries space. After the first two flights, the number was made available to the public. Miles made during the Challenger disaster.

Until spring 1985, without renting an 900 number has received the demand for income. AT and T received 50 cents for the first minute and 35 cents for each minute later.

Therefore, 900 numbers were mainly used by companies such as promotion or information tools. Johnson & Johnson, for example, used AT & T Dial-It 900 service free consumer information during the Tylenol tampering fear.

In April 1985, however, AT & T began to 900 providers five cents per call. For the first time, businesses of all kinds have been able to use 900 numbers to make money. The request that the number has increased dramatically.

In January 1987, the company radically changed 900. AT & T stopped paying commissions to the sponsors of the program and presents the type of account more a contract offer that allowed owners of 900 programs (information providers, or IP) to set a price they want to charge for the value of information or service they provide.

AT & T dial-network allows companies to charge as much as $ 2.00 for the first minute of an appeal, the provider information to keep $ 1.35 (AT & T bagged number of additional minutes.) The system had its limits. Was passive (non-interactive) and only limited ability to offer many programs at once.

During the same year, the now bankrupt international Telesphere First Nation began Interactive 900 service. Initially announced in Chicago, the company InterExchange small (ISP-long-distance company like AT & T, MCI and Sprint) service soon expanded to include New York City and the nation in 1989.

Popular Telesphere early dominance in the field 900. The introduction of pay per call was great success with small InterExchange carrier. His business sales more than doubled between 1987-1988. Half of its 36 million revenue in the first quarter of 1988 was 900 services.

At present, information providers can take up to 50 USD per call flat rate. The huge profit potential, resulting in hundreds of less legitimate requests, including children's programs, credit card fraud, and adult entertainment.

The airlines have been powerless to stop pedophiles entering the business, according to the Freedom of Information Act prevented the company control of the nature of the information available on network.

It was not until the companies were required to demonstrate their high rate of losses in pornographic programs were allowed to remove them. Today the industry still suffers from the 900 black eyes, who was in the early days of the company 900 of the lower-value applications.

What companies do not have the rapid proliferation message adult lines, "said Lou Delery, CEO of AT & T service MultiQuest 900." Suddenly we were in the middle of a storm of complaints from consumers, legislators and lawyers in general. We spent so much time dealing with complaints that the service shows few signs of trouble. We decided to impose radical changes. "

National Service 900 were executed at full speed by the companies. In February 1989, AT & T, MCI and Sprint joined 900 service to offer their own extended by introducing a set-MultiQuest 900 more interactive options.

The term implies MultiQuest the wide range of information sources available by phone at the service of people seeking information and entertainment. Corporate America has begun to embrace the number 900.

Chrysler and Paine Webber began to allow shareholders to listen to their meetings through 900 numbers. President George Bush even praised the industry due to its appearance in a television ad invites viewers to call an 900 number to support the USO.

The interests of African Field in 1989. The stories in The New York Times said that 900 "could significantly increase services to consumers by phone." Many other items talked of a new future for the billing and collection as "one day could replace credit cards."

Media highlighted as major television networks have begun to regularly use the 900 service. U.S. Today it offers sports, weather, and equipment quotes.

ABC episodes magazine series using a 900 number days to start selling its publication. Two million soap fans responded and ordered subscription.

ABC also made 900 household largest audience in the United States regularly use the service as a line to vote at halftime of its football broadcast Monday night. In the initial service desk at night, call Interactive handled over 8,000 simultaneous calls that 51% of the applicants have chosen to play Tony Dorsett tip as the most spectacular in the history of 20 years of Monday Night Football. (Just for the record, OJ Simpson was Bo Jackson 19%, 16%; Earl Campbell, 8%, and Refrigerator Perry, 6%)

In December 1989, in an act of unification among the few big three networks, everyone decided to launch two minutes commercial time of the first popular programs to promote a 900 number for the first time to eliminate hunger.

This important event was the media deigned to provide a database of volunteers for the organization. The ads ran in the Cosby Show, Golden Girls, and Cheers (NBC), Murder She Wrote ", Jake and the Fatman, and the design of women (CBS), and thirty head of the class (ABC).

Another conclusion of the promotion in 1989 was a contest to win one of 36 vintage Corvettes, one for each year of 1953-1989, sponsored by MTV. More than 1.1 million people participated in the competition during his two months.

Whopping 87% or all entries in a call of $ 2,900, while other participants used the alternative method of free entry email. This program was challenged then by a civil action based on illegal gambling, but the program has been upheld as legal by a federal judge.

America's most popular game show, Wheel of Fortune, has accumulated 4.7 million calls during an incredible three-week promotion allows stakeholders to play with Pat Sajak and Vanna White. Game Promotion took three weeks to increase ratings.

The $ 6 million invested in advertising includes full-page ads in People, Readers Digest and TV Guide 25 daily. The cost of the call was $ 2 per minute. The appellants received a coupon for a personal pizza from Pizza Hut just to play.

Every night, winners were chosen at random at a price of $ 1,000 or Caribbean cruises. A part of the proceeds donated to Toys for Tots. Above $ 1 million raised for this charity very helpful.

Today, the glory days of the much-criticized number 900 is clearly a thing of the past. There are, however, many enterprises and entrepreneurs still do money from the industry's number 900.

It is hard to imagine how strong the number 900 of the industry would be today if not for some mistakes on the road. But for now, with shows like "Deal or No Deal" It seems that text messaging is the new vehicle for the promotion of choice Media.

About the Author

Bob Bentz is the co-owner of Advanced Telecom Services which has been providing 900 numbers and text message marketing since 1989. Bentz is also the author of Opportunity is Calling–How To Start Your Own 900 Number

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